We are committed to ensuring your data and privacy is protected at all times.
We will never pass on or sell your information to third parties not involved in the Truro Town Deal. Any third parties processing your data will do so within the confines of the Truro Town Deal, and it will never be used for any other reason.
All your information is stored in the cloud, in a GDPR compliant way, it is never saved on individuals personal devices.
If you’re not happy with how we collect your data, please let us know.
Truro Town Deal contact details
Lucy Jones, Towns Fund Lead for Truro is the Data Controller responsible for protecting your data.
There are a number of third-party data processors who will have access to your data in order to make the project a success, including Agile PR & Communications Ltd and The Hammond Agency.
The information we collect
We may collect the following information about you:
- Your name
- Your email address
- Demographic information
- Anonymous usage and behaviour information
How we collect your data
We might collect your information if
- You fill in a web form
- Sign up for our newsletter
- Fill in a survey
- Give us feedback on our projects
- When you sign up for our marketing
What do we do with that information?
We gather this information to help us improve our website, deliver the Truro Town Deal proposal, and honour your requests. We may:
- Keep this information for our own records
- Use this information to improve and inform the Truro Town Deal
- Send you email updates
Where we store your information
If you sign up for our newsletter we will store your name and email address in Mailchimp.
You can unsubscribe from these emails at any time by clicking “unsubscribe” in the newsletter email.
If you engage with us via email, social media, or in person we may create a profile for you in Hubspot, our CRM system.
We use Google Analytics to improve our website and our content. All the data collected in Google Analytics is anonymised, and we cannot use it to identify individuals.
Cookies are small pieces of information stored on your computers hard drive They record how you move on our website so when you come back to our site we can tailor options based on the information stored from your last visit.
Cookies are used on nearly all websites and do not harm your computer.
We have put appropriate measures in place to secure your personal data.
We limit the people who have access to your personal information to only the people who strictly need the information.
We have procedures in place for the extremely rare possibility that we may have a data breach, and we will notify you and any regulars ASAP if a breach occurs.
We only keep your information for as long as possible.
You have the right to request access to your personal data and can request the erasure of your persona data at any time.
You can find out more about your rights here: